Effective Date: October 1, 2026

Last Updated: October 1, 2026

Love Well Connections, LLC (“Love Well Connections,” “Love Well,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit lovewellconnections.com, contact us, join an early-access or email list, purchase or use a Love Well. Live Local membership, access the Member Portal or otherwise interact with us.  By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

• Your name, email address and optional telephone number
• Messages, questions, feedback and business recommendations submitted through our contact form or email
• Membership account and registration information
• Marketing and communication preferences
• Information needed to determine eligibility for a complimentary participating-business membership or employee discount
• Information you provide when requesting support, updating your membership or communicating with us

Please do not submit Social Security numbers, medical records, full payment-card numbers or other highly sensitive information through our website contact form or email.

When you purchase or manage a membership, Payhip and Stripe may collect information such as your name, email address, billing address, payment information, transaction history, subscription status, renewal dates, cancellations, refunds and chargeback information.  Love Well Connections may receive limited transaction information necessary to administer your membership, including your name, email address, membership plan, payment status, renewal status and transaction identifiers.

Payment-card information is processed by Payhip, Stripe and their financial partners. Love Well Connections does not directly collect or store your complete payment-card number or card security code.

When you visit our website or Member Portal, GoDaddy, Payhip and other service providers may automatically collect information such as:

• Internet Protocol address
• Browser, device and operating-system information
• Pages visited and links selected
• Referring website or source
• Dates, times and duration of visits
• Cookie identifiers and similar technical information
• General geographic information derived from an IP address

1. How We Use Information

We may use personal information to:

• Operate and improve our website, membership program and Member Portal
• Create and administer membership accounts
• Process purchases and recurring membership payments
• Provide receipts, renewal reminders, cancellation confirmations and account notices
• Provide access to participating-business information and member benefits
• Verify membership, participating-business or employee eligibility
• Respond to questions, recommendations and support requests
• Communicate changes to memberships, benefits, policies or participating businesses
• Send promotional communications when you have requested or consented to them
• Detect fraud, misuse, security incidents and violations of our terms
• Maintain business, accounting, tax and transaction records
• Comply with legal obligations and protect our legal rights
• Analyze general website use and improve the customer experience

1. Participating-Business and Employee Eligibility

A participating business may receive one complimentary membership, and eligible employees may receive a membership discount.  When reasonably necessary to confirm eligibility, we may ask a participating business to verify that an individual owns, represents or is employed by that business. Information used for this purpose may include the individual’s name, email address, employer and eligibility status.

Participating businesses do not receive access to your membership account, payment information or other personal information merely because they participate in the Love Well. Live Local program.  When you redeem a benefit, you may choose to present information showing that your membership is active. A participating business may independently collect information from you when you make a purchase, schedule an appointment or receive its products or services.

1. How We Disclose Information

We may disclose personal information in the following circumstances:

We use third-party providers to operate our business, including:

• GoDaddy for website hosting, website forms and related website services
• Payhip for membership enrollment, customer accounts, Member Portal access and membership administration
• Stripe and participating financial institutions for payment processing, recurring billing, fraud prevention and transaction management
• Email, communications, analytics, security, accounting and professional-service providers

These providers may process information according to their agreements with us and their own privacy policies.

We may disclose limited information to a participating business when necessary to confirm eligibility, verify active membership, investigate a benefit-related concern or administer the program. We do not authorize participating businesses to use membership information for unrelated marketing without the member’s permission.

We may disclose information when reasonably necessary to:

• Comply with a law, court order or governmental request
• Protect the rights, safety and property of Love Well Connections, our members or others
• Detect or investigate fraud, abuse, security incidents or illegal activity
• Enforce our Membership Terms and Conditions or other agreements

Information may be disclosed as part of a merger, acquisition, financing, restructuring, sale of assets or similar business transaction, subject to applicable law.

We may disclose information for another purpose when you request, direct or consent to the disclosure.

1. Participating Businesses and External Websites

Participating businesses are independent third parties. Their privacy practices are not controlled by Love Well Connections.  If you visit a participating business’s website, contact that business, schedule an appointment or purchase its products or services, the business may collect information under its own privacy policy and business practices.  Our website may also contain links to Payhip, Stripe, Facebook, Instagram and other external services. We encourage you to review each provider’s privacy policy before submitting personal information.

1. Cookies and Similar Technologies

Our website and third-party platforms may use cookies, web beacons, scripts and similar technologies to:

• Operate essential website and account functions
• Maintain security and prevent fraud
• Remember preferences
• Measure website traffic and performance
• Understand how visitors use the website
• Improve website and membership services

You can manage cookies through your browser settings and any privacy controls presented by the applicable platform. Blocking essential cookies may prevent certain website, checkout or Member Portal features from functioning properly.

1. Email Communications

We may send transactional or membership-related messages, including:

• Purchase receipts
• Renewal reminders
  
• Payment or account notices
• Cancellation confirmations
• Changes to the Membership Terms, Privacy Policy or program
• Member Portal and benefit updates

These communications are necessary to administer a membership and may continue even if you opt out of promotional emails.  We will send marketing or early-access communications according to your request, consent and applicable law. You may unsubscribe from promotional emails by using the unsubscribe instructions provided in the message or by contacting us.

1. Retention of Information

We retain personal information for as long as legally and reasonably necessary to:

• Maintain an active membership or account
• Provide requested services and support
• Complete transactions and maintain business records
• Satisfy tax, accounting, legal and regulatory obligations
• Resolve disputes and enforce agreements
• Detect fraud and protect the security of our services

Retention periods may vary depending on the type of information and the purposes for which it was collected. Payhip, Stripe, GoDaddy and other providers maintain information according to their own retention policies.

1. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. We also rely on established service providers to protect information processed through their platforms.  No website, email system, payment system or electronic transmission can be guaranteed to be completely secure. You are responsible for protecting your account password and should notify us promptly if you suspect unauthorized access.  We will respond to suspected security incidents and provide legally required notifications.

1. Your Privacy Choice
   

Subject to applicable law, you may request that we:

• Provide information about personal information we maintain about you
• Correct inaccurate or outdated information
• Delete information that is no longer required, subject to legal and business-record obligations
• Stop sending promotional communications

We may need to verify your identity before completing a request. Certain information may need to be retained to process transactions, administer an active membership, prevent fraud or satisfy legal obligations.

Requests may be submitted to lovewellconnections@gmail.com.

1. Children’s Privacy

The Love Well. Live Local membership program is intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18 through the membership program.  If you believe a child has provided personal information to us, please contact us so we can review and, when appropriate, delete it.

1. Sale of Personal Information

Love Well Connections does not sell your personal information to third parties. We may disclose information to service providers and technology vendors that process information on our behalf, including website hosting, analytics, payment processing, security, and customer support providers.

1. Changes to This Policy

We may update this Privacy Policy to reflect legal, operational, security or business changes. The revised policy will be posted on our website with an updated effective date.  When required by law, we will provide additional notice of material changes, such as by email or through a prominent website or account notice.

1. Contact Us

Questions or requests concerning this Privacy Policy may be directed to

Love Well Connections

Email:  lovewellconnections@gmail.com

Website:  lovewellconnections.com